Friday, July 13, 2012

What Effects Did The Terrorist Attacks Of 9/11 Have On Us procedure Towards The Caribbean?

Recovery Resource Council - What Effects Did The Terrorist Attacks Of 9/11 Have On Us procedure Towards The Caribbean?
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The terrorist attacks of 2001 produced any marked alterations in the global foreign course of the world's remaining superpower. The United States narrowed its definition of national safety to focus predominantly on anti-terrorism, assessing most other course priorities in terms of their perceived offering to that overriding goal. The United States has also shown a new willingness to take the initiative in world affairs, sometimes important to a unilateralism that irks some other nations. The application of these worldwide policies in sub-regions relatively divorced from major terrorist incidents such as the Caribbean can be unbending and severe.

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As a matter of fact, the impact of 9/11 on the Caribbean has been diverse in many ways. In effect, one multi-faceted and crucial event exerted a complicated impact upon a social, economic and political process that has become deeply interwoven into the score of nations surrounding the Caribbean basin. The attacks on 9/11 has reshaped U.S. course towards the region in a whole of areas, from trade to migration, voyage restrictions, tourism, financial aid, troops assistance, drug interdiction and foreign course in terms of intervention in areas of volatility.

While the focus of this paper is on the effects of 9/11 on the formulation of U.S. course towards the Caribbean and the resulting consequence, we must take a look at the reshaping of U.S. course globally, namely that:

o Anti terrorism has supplanted anti communism as the 21st century's all-purpose rationale for providing U.S. troops aid, weapons and training to foreign militaries;

o U.S. safety assistance is on the rise since 9/11, flowing to an ever widening pool of states; and

o Several key restrictions on arms sales and troops aid have been waived or dismissed to make way for the new anti terrorism aid.

Some experts in international relations have now contemplated that this new shift in foreign course by the United States has led to the rise of key problems, particularly:

o Other geo-strategic policies that would have faced harsh criticism in the pre- 9/11 world - such as counter insurgency aid or protecting U.S. Entrance to oil sources are now being beloved in the name of counter terrorism;

o Anti terrorism is triumphing all other foreign course concerns, opening the way for new relations with repressive regimes; and

o U.S. Aid, arms and training linked to counter terrorism may destabilize tense regions.

In light of the convergence of U.S. Foreign course over the years from the Monroe to Truman Doctrines, the start of the Cold War, U.S. And the Third World, Reagan's rearmament and the fall of Communism, an test of this most recent shift upon the states of the Caribbean is required in order to establish a framework by which these small satellite countries must now engage the world's remaining established superpower.

In terms of trade, the Caribbean has suffered at the hands of stalled talks in of the Free Trade Area of the Americas. Originally slated to perform vital advance in 2005 and implementation by 2008, the Ftaa would have been a major forum by which the Caribbean states could have gained Entrance to hemispheric markets. Since 9/11, and given the dispute between Brazil and the United States over subsidies in agriculture among other issues, we have witnessed a proliferation of trade talks with the United States appealing more often in regional and bilateral discussions rather than at the multi-national level [F.T.A.A.].

At the Third Meeting of Foreign Ministers of the Caribbean and the then Secretary of State of the United States Colin Powell, held on February 7 2002 in Nassau, Bahamas, the Foreign Ministers of the Caribbean society [Caricom] and the Dominican Republic, settled trade and venture issues firmly at the top of the agenda. They reminded the United States of the vital benefit it has been enjoying in its balance of trade with the Caribbean since the establishment of the Caribbean Basin Initiative in 1983. The events of 9/11 and their ripple effects on Caribbean economics also found their place on the agenda. . The impact on Caribbean tourism and voyage business and the diversion of scarce resources from improvement priorities to new safety demands were of single concern.

The United States, pursuant to narrative Ix: 3 of the Marrakesh agreement establishing the World Trade club on February 24 2005 requested an prolongation of the existing waiver of the provisions of the Caribbean Basin Economic recovery Act of 1983 and the amendments covered under the Caribbean Basin Economic recovery Expansion Act of 1990. This expansion is valid up to September 30, 2008. This was thorough course and reflects to a inescapable degree, the United States' ambivalence towards creating a more vigorous course for the Caribbean post 9/11. This is a particularly thrifty consideration given the expectations of a more dynamic association between the two areas following the Caribbean/United States Summit - "Partnership for Prosperity and safety in the Caribbean" on May 10, 1997 in Bridgetown, Barbados.

As a matter of fact, the United States began placing more emphasis in terms of trade negotiations with Central American nations as signaled by the signing of the Central American Free Trade agreement on May 28, 2004. Although U.S. Exports to the Caribbean increased from 8.12 million in 2001 to 9.35 million in 2002, a 21.07% upward movement, it was not due to a change in U.S. course towards the Caribbean, but to the inescapable advantages to the United States because of the imposition of structural adjustment and trade liberalization policies by the International Monetary Fund and the World Bank. Despite the current U.S. Administration's concentration elsewhere, they have managed to contend the offering of a healthy level of improvement aid to the region. In Fy 2005, improvement aid to the Caribbean from the United States was 0 million.

With respect to voyage and tourism in the Caribbean, the events of 9/11 had a near devastating succeed on this industry. While the stakeholders, particularly the airlines and hotels have shown some resilience in responding to the fallout from these attacks, the new voyage restrictions on American citizens threaten to temper the thinkable, growth of this, a very capricious industry. The U.S. Supervision made it mandatory on January 8, 2007 for all Americans traveling to the Caribbean to do so with the use of a passport. Many analysts, given the fact that only a quarter of Americans possess a passport, predict that this will have an adverse succeed on voyage to the region. The Bush administration's introduction of the Western Hemisphere voyage Initiative, fully implemented by June 1, 2009, will have a profound succeed on how voyage is conducted by Americans within the Caribbean surmise being many of whom were accustomed to traveling with a birth certificate or driver's license.

The Supervision argues that the adjustments will be minimal and that the transition will be smoother than anticipated. We must take cognizance that tourism plays a vital role in the economy of the Caribbean. The World voyage and Tourism Council estimated that tourism in 2005 accounted for 4.5% or U.S. .7 billion of the regional Gdp and that this form is estimated to grow to practically 5.2% or U.S. .4 billion by 2014. Clearly, a shift in American course will and must have a profound impact based upon the sizeable whole of visitors to the region by Americans. It should be noted here that since 9/11, although tourism in the Caribbean has been growing, the rate of growth has been on the decline, i.e. 7.1% in 2003, 6.9% in 2004 and 3.5% in 2005.

In terms of regional security, some experts have accused the United States of turning its back on the Caribbean since 9/11. In 2003, the majority of Caribbean states failed to maintain the Bush Administration's call for war with Iraq. This, together with Washington's concentration on the War on Terror has left the region without the full maintain of the discrete agencies of the U.S. Government. Their focus has shifted primarily to Homeland safety and the War on Terror. This perceived lack of concentration on the Caribbean has left many Heads of Government uneasy, especially with its own battle against crime, namely the drug trade.

The U.S. maintain for the war on drugs within the region has remained stagnant since 9/11. More emphasis is now being settled on safety at ports of call, especially those close to the U.S. Mainland like the Bahamas. As a matter of fact, the United States has mandated the Bahamian Government to install more modern equipment at its port in Freeport as an added safety measure to check cargo before entering Miami in particular. concentration has also shifted to the transportation of power based material into the United States as fears exist within brain circles that a next attack on the United States might come via this method.

For the years 2001 to 2003, United States troops and economic assistance to Bahamas, Belize, the Eastern Caribbean, Guyana, Haiti, Jamaica and Trinidad and Tobago was estimated at U.S. .56 million. Allocation to the same countries for the duration 2004 to 2006 was estimated at .59 million, a decrease of practically U.S. .7 million. Add this to the fact that troops assistance was temporarily withdrawn by the United States to Barbados, St. Vincent and the Grenadines and Trinidad and Tobago since these countries did not agree to shield U.S. Soldiers from prosecution under the International Criminal Court and one would be at ease to pontificate a somewhat less than enthusiastic advent on the part of the American government in dealing with safety issues within the region. As a footnote, it should be noted that the vast majority of troops assistance to Latin America and the Caribbean post 9/11 went to the Colombian anti-kidnapping programme.

Although the United States was the important power in restoring President Jean Bertrand Aristide [Haiti] in 1994 and in 2001 and the fact that some experts contend that they had a hand in his extraction in 2004, the United States since 9/11 has adopted a somewhat reduced role for itself in Haiti, with the Canadians and the French taking the lead in the establishment of a United Nations Stabilization Mission in Haiti [Minustah] in June 2004. The U.S. Has engaged in a course of recession in Haiti, namely because the state posses no terrorist threat to the United States and in the fact that it lacks sources of energy, particularly oil and natural gas. This is a far cry from U.S. course prior 9/11 especially when one takes into inventory the invasion of Grenada in 1983 and the Bay of Pigs [Cuba] in 1961.

The aftermath of 9/11 has added some new tensions to U.S. Political relations with major Caribbean states, while somewhat exacerbating existing strains. The longstanding wide pattern of the United States' paramount political sway in the region [with the exception of Cuba] has not been altered. Instead, the slight frictions that form part of that asymmetry in power have been augmented somewhat. Perhaps paradoxically, though Cuba is the United States' major adversary, Havana has advanced the region's most institutionalized migration relations with the Washington. A series of formal agreements initiated in 1984 and modified most recently in 1995, have committed the U.S. To issue at least 20 000 immigrant visas per year to Cuba citizens and to return unauthorized migrants to Cuba who have been intercepted at sea.

Since 9/11, migration relations between Jamaica and the U.S. Have been settled under stress by reductions in visa issuance and by Jamaican concerns that their nation's chosen course in other realms of foreign course may have proved costly in the field of migration. Despite assurances from the U.S. Ambassador in Jamaica shortly after 9/11 that "we do not anticipate less visas being offered, over the following twelve months, 37% fewer visitors' visas were distributed though processing of immigrant visas increased slightly.

The issue of deporting Caribbean nations from the United States has gained momentum since 9/11. It has had a negative impact on receiving countries as it has been directly co-related to a sharp rise in crime throughout the region.

A tendency towards multilateral migration negotiations in the Caribbean has also lost momentum, largely due to U.S. Coolness towards it. Starting in the late 1990's, when Caribbean states sought to offset or even reverse restricting U.S. Measures adopted in 1996, states in the region sometimes acted together to lobby the United States more often than in old years. The prospect of participating in the Mexico initiative [2001] might have spurred this trend. What seems clear is that the U.S. Has now slight enthusiasm for multilateral diplomacy with the Caribbean.

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Alcoholism rehabilitation - The Best Way to Deal With Alcohol Addiction

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Reaching Goals straight through Helpdesk Kpi

Recovery Resources Inc - Reaching Goals straight through Helpdesk Kpi
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Helpdesk Kpi or key doing indicators aid call centers in formulating and evaluating how far the assosication is in terms of reaching its goals. In short, these indicators help the business quantum its enlarge relative to its objectives.

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To optimize the resources and manpower of a call center, productive doing supervision measures should be in place. According to the U.S. Office of Personnel Management, these measures should contain formulation of objectives, continuous monitoring of agent performance, permissible training of agents, estimation of agent doing and recognition of those who have rendered excellent performance.

As part of doing management, most call centers have come up with key doing indicators (Kpi) to help them prioritize and process the calls that they receive. Kpis, also called as indispensable success factors, are normally identified after a call center had already been able to set its mission and defined its goals. These success factors differ from one business to another depending on the nature of its operations and corporate goals.

Once Kpis have been identified, it is crucial that all members of the assosication should be informed about them. These indicators give the employees a clear picture of what is thought about foremost by the company. Once these are known, it will be easier for helpdesk staff, agents, and supervision personnel to set their priorities. Moreover, for Kpis to be effective, they have to be quantifiable. This implies that a call center should have the means or the technology to be able to define, quantum and monitor these indicators or success factors.

Depending on the type of hold required by a customer, a helpdesk staff should ensure the resolution of calls and the doing of agents based on identified success indicators. Other factors may also have to be thought about such as the amount of users affected by an incident and the impact of this incident to a business.

Most call centers identify the resolution of 80% of calls within 30 minutes as the first priority of helpdesks. In addition, other call center Kpis such as call cost, customer satisfaction, first call resolution, agent efficiency and overall call center doing have already been incorporated into the metrics that are used to value the doing and productivity of call center employees.

Other generally used doing measures are mean conversation time or midpoint talk time (Att), mean dialing time, midpoint handling time (Aht), the amount of calls handled by agent per hour or assistance level and the time delay while waiting for a call to be answered.

In line with the identification of crucial helpdesk Kpis, call centers now employ different technologies to ensure the productivity of all agents as well as the processing of all queued calls. These technologies contain automated call distribution (Acd), automated surveys, electronic doing hold systems, customer interaction supervision solutions, chat and web collaboration, computer telephony integration and workforce supervision systems. With the productive utilization of these technologies, capability assistance can be in case,granted to customers. Furthermore, these help managers identify areas for correction to ensure the continuous provision of excellent assistance levels.

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