Tuesday, July 10, 2012

You Are Invited To Attend The Uplifting Service Workshop with Ron Kaufman

Recovery Resources - You Are Invited To Attend The Uplifting Service Workshop with Ron Kaufman.
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How is You Are Invited To Attend The Uplifting Service Workshop with Ron Kaufman

You Are Invited To Attend The Uplifting Service Workshop with Ron Kaufman Tube. Duration : 7.12 Mins.


We had a good read. For the benefit of yourself. Be sure to read to the end. I want you to get good knowledge from Recovery Resources . The Uplifting Service Workshop with Ron Kaufman features a powerful exploration of the five vital stages to Building an Uplifting Service Culture in your organization: WHY, LEAD, BUILD, LEARN, and DRIVE. WHY explores into the main reasons to focus on Uplifting Service, including competitive necessity, rising expectations, improved pride, performance and employee engagement, increased profitability and the benefits of ambassadorial-level customer loyalty. LEAD refers to the Seven Rules of Service Leadership, but also to the ability for everyone in an organization to "Lead from All Levels" - taking the lead to set the mood, tone, commitment and contribution of your company, division, department, office, shift, coleagues and team. BUILD is the section to discover best practices in each of The 12 Building Blocks of Service Culture - a deep dive into Common Service Language, Engaging Service Vision, Service Recruitment, Service Orientation, Service Communications, Service Recognition and Rewards, Voice of the Customer, Service Measures and Metrics, Service Improvement Process, Service Recovery and Guarantees, Service Benchmarking, and Service Role Modeling. In the section called LEARN, we will focus on the fundamental service principles and key learning points that lead to practical action steps and real service results, including The Six Levels of Service, Service Transactions and Perception Points, The BIG Picture (with four categories of value), The Five Styles of Service ...
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